Lakshmanan Ramanathan Ph.D.


Intrapreneur |  Automation & Purposeful AI

​The Evolving Enterprise


A tale of two organisations: The role of service providers in extreme automation

Enterprise roll-out and sustenance of RPA programs requires strong process knowledge with an empathetic mind-set towards human-ware service delivery, in addition to technological prowess. An aspirational goal with the digital mind-set and human-ware approach, rather than pure automation, will be the future of massive automation projects that drive value for organisations.




Forbes Blog


RPA Gold Rush: Just the right mix of ingredients


From its initial euphoria a few years ago - that robotic process automation will rule the world - we are seeing clients getting burned by the bots and are stumbling.